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Managing Quality Customer Service. A practical guide for establishing a service operationo - William
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Condition of the lot: Very Good (new or like new, without any signs of use)
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Autor: William B. Martin Ph. D.
Editorial: Crisp Publications
Año: 1989
ISBN: 9780931961830
Encuadernación: Encuadernación de tapa blanda
Idioma: Inglés
Peso: 0,4
X2408K02118MM. 282 g. 100pp. Rústica. Estado, muy bien. Gestión de la calidad en el servicio al cliente. Una guía práctica para establecer una operación de servicio. English.
Spain (Madrid)
Seller registered as a professional.
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