Improving the quality of health care, [By].... RGN BN RSCN MSc, Research and Development Officer (Clinical Audit), Royal College of Nursing Institute, Oxford, UK. [and by]... RGN BNurs RHV DN PhD, Head of Quality Improvement, Royal College of Nursing Institute, Oxford, UK. Foreword by Professor Alison Kitson RGN BSc (Hons) DPhil FRCn, Director: Royal College of Nursing Institute. Reprint. Baillière Tindall. Royal College of Nursing. London. 2011. De 22x15 cm. Com 216, [iii] págs. Brochado. Ilustrado no texto com tabelas e gráficos. Tem junto um postal do editor.