Service Operations Management: Improving Service Delivery

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paperback
ISBN: 9781405847322
Autor: Johnston, Robert
Editor: Pearson Education Limited
Año: 2009
Edición: 3
Condición: 3. Edición, 2009, Copia de la biblioteca - Tapa del libro: ligeros signos de almacenamiento, rasgado pegatinas, embalado en plastico - páginas: que no leído
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